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Customer Service: What Works for Any Business

May 12, 2016 by

No matter what your job title is, in real estate, customers are the reason your company makes money. Whether you’re a real estate agent, an administrator or in sales, customers and clients breathe life into your business. Because they’re so important, customer service should be everyone’s top priority throughout your company. After all, if customers […]
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CFPB Provides Guidance on Marketing Service Agreements

Oct 17, 2015 by

The Consumer Financial Protection Bureau (CFPB) recently issued a bulletin providing guidance to the mortgage industry regarding marketing services agreements. The bulletin offers an overview of the federal prohibition on mortgage kickbacks and referral fees, and describes examples from the Bureau’s enforcement experience as well as the risks faced by lenders entering into these agreements. […]
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Extra Protection, Extraordinary Service: Maintaining Focus with Competitive E&O Coverage

Nov 28, 2014 by

Although we aim to do our best on the job every single day, mistakes are sometimes made. Despite our best attempt to minimize those occurrences, we are human, and the real estate industry is regrettably not immune to the minor mess-up. Large real estate companies need further protection than just their Business Office Package Policy. […]
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Customer Service: What Works for any Business

Oct 24, 2014 by

No matter what your job title is, in real estate, customers are the reason your company makes money. Whether you’re a real estate agent, an administrator or in sales, customers and clients breathe life into your business. Because they’re so important, customer service should be everyone’s top priority throughout your company. After all, if customers […]
RISMedia

read more
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