The New Normal for First-Timers: How to Confront and Overcome Today’s Buyer Challenges

Feb 16, 2019 by

Agents: Are you effectively engaging first-time homebuyers? Register for RISMedia’s latest webinar, “The New Normal for First-Timers: How to Confront and Overcome Today’s Buyer Challenges,” for insights on:

  • Attracting first-time homebuyers
  • Guiding them through the home-buying process
  • Helping them overcome setbacks in a transaction, and more

Register now!

What: RISMedia’s Webinar Series – The New Normal for First-Timers: How to Confront and Overcome Today’s Buyer Challenges

Sponsored by

When: Wednesday, Feb. 20, 2019 at 3 p.m. ET / 2 p.m. CT / 1 p.m. MT / 12 p.m. PT

Who: Featuring Terra Beaver, The Mike Coke Team, Terra Firma Realty; Brenda Jones, Brenda Jones Real Estate Group; Cameron Drew, The Power of 2 Team; Julie Munchel, Lee Tessier Team, Tessier Real Estate; Paul Johnsen, Lee Tessier Team, Tessier Real Estate; Bob Davoli, American Home Shield®; moderated by Verl Workman, Workman Success Systems

For coverage of the webinar, follow @RISMediaUpdates and use #RISWebinar.

About the Webinar

Terra Beaver is a sales partner with The Mike Coke Team at Terra Firma Realty, Inc. in Wisconsin. As a Juneau County native, Beaver has insider knowledge of her market.

Brenda Jones is principal broker of the Brenda Jones Real Estate Group, based in Bennington County, Vt. In Jan. 2015, Jones was honored by her brand for closing the most transactions of all practitioners in her region..

Cameron Drew is a sales partner at The Power of 2 Team in Maryland. Drew is an active member of the Coastal Association of REALTORS(R), having been co-chair of the Government Affair Committee and a member of the Board of Directors

Julie Munchel is a buyer’s specialist with the Lee Tessier Team at Tessier Real Estate, based in Bel Air, Md. Munchel has extensive experience and a passion for real estate.

Paul Johnsen is a sales partner with the Lee Tessier Team of Tessier Real Estate, based in Bel Air, Md. Area homebuilders have honored Johnsen in recent years, including naming him Salesperson of the Year in 2012 and No. 1 in the Baltimore region for sales in 2013.

Bob Davoli is a regional sales director at American Home Shield, serving real estate professionals in Western Pennsylvania, Ohio, Michigan, Indiana, Kentucky and West Virginia.

Moderated by

Moderator Verl Workman, CEO and founder of Workman Success Systems, has delivered keynotes, seminars and more to thousands of real estate professionals worldwide. Drawing on his experience in sales, marketing, management and technology, Workman has empowered the masses to expand their knowledge and achieve their goals.

Each month, RISMedia’s webinars draw over 1,000 agents and brokers from across the country eager for exclusive insight from the industry’s most profitable professionals. To view our last webinar, “Brokers: Creative, Effective Ideas to Propel Revenue,” please visit RISMedia’s Housecall.

The post The New Normal for First-Timers: How to Confront and Overcome Today’s Buyer Challenges appeared first on RISMedia.


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2018 REBAC Hall of Fame Inductees: How Education Can Enhance the Buyer Experience

Nov 24, 2018 by

Nearly 30,000 members make up the Real Estate Buyer’s Agent Council (REBAC)—25,000 of which hold the Accredited Buyer’s Representative (ABR®) designation. On an annual basis, REBAC recognizes a select group of individuals who have displayed exemplary acts of buyer representation and who have played a significant role as experts and leaders in the industry. These ABR® designees are chosen for the REBAC Hall of Fame by an independent panel.

This year’s Hall of Fame inductees include John Ralph of Team North Star of the Wells Group in Durango, Colo; Lyla Stark of RE/MAX Jefferson City in Missouri; and Michael Straley of the Go Straley Group at eXp Realty. The inductees were showcased during the ABR®, SRES® & GREEN Networking and Awards Reception at the REALTORS® Conference & Expo in Boston, Mass., on Nov. 3, 2018.

But what does it mean to be a Hall of Famer?

According to Straley, who is the supervising broker of Stafford Market Center at eXp Realty, the recognition comes with a sense of responsibility for elevating the real estate industry and the value of homeownership.

Michael Strale

“I hope to raise awareness for what I believe is foundational for our country: the ownership of real property and the laws surrounding it,” says Straley. “When you own something, as opposed to renting it, you treat it differently and you feel like the rule of law protects you. It’s a lifelong dream, and when people achieve it, they go through a transformation that’s exciting to watch. I hope my Hall of Fame achievement helps to promote that.”

Stark, associate at RE/MAX Jefferson City who never dreamed she’d be so successful in real estate and has found her calling, has always followed the philosophy of working toward truly helping people instead of being a salesperson, which aligns with the REBAC mission of buyer representation—to bring that goal of homeownership to clients with a service-oriented attitude.

Ralph, licensed associate real estate broker of Team North Star at the Wells Group, believes Hall of Famers have an obligation to show dedication to their career and clients.

John Ralph

“This includes continued education that helps enhance service to those buyers you can help throughout the years. It also means participation in your real estate boards and community activities, whether it’s on a local, state or even national level,” says Ralph. “Helping promote the REALTOR® brand and image so that those you work with understand the benefits—and realize they can trust you to do the best job on their behalf—is a major contributing factor.”

Community involvement is another common thread that binds Hall of Famer recipients together.

Playing a significant role in local groups and real estate associations can help REALTORS® establish themselves as experts, which goes a long way toward helping to advance REBAC’s mission—commitment to buyer representation and its practice.

For Ralph, a recurring involvement in local and state boards is very rewarding and one of the resources he uses to stay well-informed of changing technological and industry trends, as well as local and national real estate market shifts.

Lyla Stark

“While participating on various committees over a 15-year period, I served as president of my board twice and as one of the six district vice presidents on our state board,” says Ralph. “Knowing that I can make a difference helping to shape the future of our profession as we deal with so much new technology and how it affects our role in real estate is exceptionally gratifying.”

Additionally, volunteering his time and resources to charity has made Ralph realize that he gets back so much more than what he gives—a sense of accomplishment and being able to help others. Ralph’s brokerage sets aside a percentage of each closing commission to put toward community causes, such as for the Boys & Girls Clubs of America, Big Brothers Big Sisters of America and Project Merry Christmas for disadvantaged families.

Straley agrees on the benefits of community involvement, having been involved with multiple organizations over the years, both with industry groups and also with non-real estate-related associations.

“I volunteered at the Thurman Brisben Center, a homeless shelter, for about five years and helped run a job-assistance program there twice a month. In addition, I was also the Women’s Council of REALTORS® president in 2016 for the Fredericksburg Network and received the Virginia Women’s Council of REALTORS® Member of the Year award in 2015.”

In addition, Straley has been involved with local church groups, as has Stark.

“I’m a very strong member of my church and make donations,” says Stark, who has also worked with St. Jude Children’s Research Hospital to raise donations for cancer research, in addition to working with Habitat for Humanity alongside her son to help build residential homes for families in need.

Most important, however, is a shared goal toward self-improvement, specifically regarding client care.

What does education do for real estate professionals?

“One of the most important things it does is give you new insight into how buyers should be treated and how they should be given special guidance. Counsel them and you open up a whole new world,” says Stark.

According to Straley, continuing education and designations take agents and brokers to another level.

“Being a real estate professional and running your company means that your education, in so many aspects, needs to continually incline. When you see people in the industry educate themselves, they go through these transformations of understanding, and watching them elevate their company…it’s like these light switches go off.”

“One of the most important highs for a REALTOR® is to take the time to learn about buyer representation and get the ABR® designation,” says Stark, who shares that the confidence learned from these courses shows buyers that you’re looking out for their best interest, especially in today’s buyer-beware environment.

Ralph, who has benefited highly from his ABR® designation, doesn’t understand why there aren’t more industry professionals in his area who take advantage of continuing education.

“I can proudly advertise being an expert at helping buyers,” says Ralph. “When I put this together with CRS, RSPS, e-PRO® and CIPS, it gives me a point of differentiation so that I can explain to people that only a small percentage of REALTORS® around the country are committed enough to this profession to do what it takes to earn these designations.”

In the end? These Hall of Famers understand that ABR® and other designations show clients how passionate an agent or broker is about their career and helping clients reach their homeownership dreams.

“The ABR® designation is very recognizable. Most people wouldn’t climb a mountain without being outfitted properly, and I believe this designation is the proper ‘equipment’ for industry professionals,” says Straley. “The ABR® designation lets you learn from the success of others, instead of by making mistakes, and is the highest level of professional acumen out there. Leverage all of the designations—there’s so much to learn.” 

For more information, please visit

Liz Dominguez is RISMedia’s associate content editor. Email her your real estate news ideas at For the latest real estate news and trends, bookmark

The post 2018 REBAC Hall of Fame Inductees: How Education Can Enhance the Buyer Experience appeared first on RISMedia.


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